If you aren't sure which driver is causing the problem - or if the problem is not related to a video driver - then you will need to work through the Device Manager. There are some situations where you may have to completely uninstall the existing driver before installing a new one. Many video manufacturers build functionality into their drivers that will allow you to check for an update simply by clicking on a system tray icon. If the system is experiencing a problem with a third-party video driver, then the solution to the problem is to download and install the latest driver. This is especially true for video drivers, which may produce an error stating that the display driver stopped responding and has recovered. This doesn't seem to be an issue for native Windows drivers that are included with the OS, but it can be an issue for third-party drivers. If your GPU is getting along in age, it’s very possible that the manufacturer no longer provides driver updates, in which case the best you can do is ignore the message.Generally, the problem is that an outdated and partially incompatible driver has been carried over from the previous operating system. Adobe recommends doing a clean installation of drivers where possible (scroll down to solution 4 on that page). Windows Update is traditionally quite conservative about the driver updates it offers automatically, so to get rid of the message, you may need to go to the manufacturer’s website to download a more recent driver. The way to get rid of the message is simple… update all of the graphics drivers, even if they’re for integrated graphics that you don’t usually use. For example, Intel HD Graphics 4600 is coming up frequently in reports. This message is also showing on computers that have integrated graphics, even if you usually use a dedicated graphics card in Lightroom. It is strongly recommended that you update to driver version.
If you continue with the known issues, you may experience degraded performance with video files and instability… The current version of your Intel display driver may cause performance and stability issues. The error says “ The following known issues were identified on this device.
If you’re on Windows, you may have spotted this new error message since 11.5’s release.
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